The Role of Customer Segmentation in B2B SaaS Go-to-Market Strategies
Introduction A. Definition of Customer Segmentation Customer segmentation is the process of dividing your customer base into distinct groups based on shared characteristics and behaviors. These characteristics can be firmographic (e.g., industry, company size), demographic (e.g., age, location), psychographic (e.g., values, interests), behavioral (e.g., usage patterns, purchase history), or any combination thereof. By segmenting your…